- Presenting
- 1. Planning
- a) Strategy & Tactics 2x2
- b) Customer Communication Framework
- c) Discovery Communication Framework
- d) NAKED Worksheet
- e) The Behaviour Management 2x2
- f) Behaviour Management Worksheet
- g) Technology Adoption Profile
- h) Seven Dimensions of Culture
- i) Regional Culture Worksheet
- j) Corporate Culture 2x2
- k) PowerPoint Usage Checklist
- l) Chunking Limit
- m) Document Hotspots
- n) Summary Elevator Pitch Framework
- o) Speechwriting Framework
- 2. Delivery
- a) Rhetorical Triangle
- b) Rhetoric Rule of Three
- c) Rhetorical Tools Checklist
- d) Introduction Framework
- e) Magic Minute
- f) Presenter & Audience Engagement Profiles
- g) Dealing with Nerves
- h) Empathic Listening
- i) Eye Contact
- j) Pauses
- k) Team Consensus
- l) Cognitive Dissonance & Surprise
- m) Global Communication Styles
- n) Presentation Environment
- o) Presentation Tools
- p) Prompt Cards
- q) Prompt Card Worksheet Template
- r) Numerical Data
- 3. Managing Q & A
- 4. Scorecards
- 5. Quick Tests
- 6. Related Articles
- 7. Links
- 1. Planning
- Negotiating
- 1. Planning
- a) Definition of Negotiation
- b) What is Negotiable?
- c) Principled Negotiation
- d) Principled Negotiation Checklist
- e) A Wise Agreement
- f) Strategy & Tactics 2x2
- g) Negotiation Strategies 2x2
- h) Behaviour Management 2x2
- i) Behaviour Management Worksheet
- j) Corporate Culture 2x2
- k) Seven Dimensions of Culture
- l) Regional Culture Worksheet
- m) Buy Sell Hierarchy
- n) SPIN Question Framework
- o) Negotiating Basket
- p) Negotiating Briefcase
- q) Negotiating BATNA
- r) Negotiation Planning Worksheet
- 2. Execution & Tactics
- a) Negotiation Dynamics
- b) Negotiating Teams
- c) Team Consensus
- d) Factors in Cross-Cultural Negotiations
- e) Global Communication Styles
- f) Buyers Ten Commandments
- g) Psychological Advantage
- h) Ripeness of Timing
- i) Cognitive Dissonance & Surprise
- j) Dealing with Nerves
- k) Empathic Listening
- l) Eye Contact
- m) Pauses
- n) Visiting the Balcony
- o) Tactics and Countermeasures
- p) Tactics Countermeasures Spectrum
- q) Negotiation Nibbles Examples
- r) Negotiation Nibbles Worksheet
- 3. Scorecards
- 4. Quick Tests
- 5. Related Articles
- 6. Links
- 1. Planning
- Cross-Culture Competence
- 1. Key Concepts
- a) Definition of Culture
- b) Culture Shock
- c) Seven Dimensions of Culture
- d) Aspects of Cultural Complexity
- e) Regional Culture Worksheet
- f) Corporate Culture 2x2
- g) Organic v Systematic
- h) Organisational Culture Worksheet
- i) Lewins Circles
- j) E-Mail Etiquette Checklist
- k) E-Mail Format Checklist
- l) Global Communication Styles
- m) Global Communication Language
- 2. Scorecards
- 3. Quick Tests
- 4. Related Articles
- 5. Links
- 1. Key Concepts
- Business Planning
- 1. Key Concepts
- a) Teaming Exercise - Life Chart
- b) The Whole Product
- c) The Product Life Cycle
- d) Product Portfolio Management
- e) The Product Market 2x2
- f) Product Differentiators
- g) The Product Differentiators Worksheet
- h) The Marketing Mix 4Ps
- i) Market Segmentation
- j) The Market Segmentation Worksheet
- k) The Bowling Alley
- l) The Chasm
- m) The Theme Statement
- n) The Target Value Charter Statement
- o) The SWOT Analysis Worksheet
- p) The PEST Analysis Worksheet
- q) The Intellectual Property Pyramid
- r) The Financial Triangle
- s) The Client Communication Framework
- 2. The Business Plan
- 3. Writing the Plan
- 4. Scorecards
- 5. Quick Tests
- 6. Related Articles
- a) BBC News - The big businesses learning how to think small
- b) Global Dealmaking I - Management Challenges
- c) How to Read a Financial Report
- d) New Business Planning - Assessing The Concept Workbook
- e) PCC Guest Faculty Blog - Selling at the C Level - an inside view
- e) BBC News - Atos boss Thierry Breton defends his internal email ban
- f) How LinkedIn Takes the Stress out of Friendships - Alessandro Di Fiore - Harvard Business Review
- g) 3 Numbers All Entrepreneurs Should Know
- 7. Links
- 1. Key Concepts
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